Frequently Asqued Questions

If you do not find an answer to your question, write to us at info@academiegregory.com

1. SUBSCRIPTION

1.1 WHAT IS INCLUDED IN MY SUBSCRIPTION?
  • Access to the platform for a period of 40 weeks, from the time of registration for adult Piano lessons;
  • Access to the platform for a period of 20 weeks for Children’s Piano lessons;
  • Access to the platform for a period of 38 weeks, from the time of registration for guitar lessons;
  • Access to the platform for a period of 24 weeks, from the time of registration for the Virtual Choir course;
  • Extended access to the platform and its content for 18 months after the date on which the last lesson of the course is put online;
  • Bonus material (Good to Know videos and Bonus Teaching videos);
  • Virtual meetings;
  • Sheet music for each piece and teaching materials;
  • The chance to participate in a concert with Gregory Charles and other Academicians.

2. REGISTRATION

2.1 CAN I INTEGRATE A PROGRAM AT ANY TIME?

Yes, registrations are available at all times.

2.2 CAN I JOIN SEVERAL PROGRAMS?

Yes. It all depends on how much time you want to spend learning music.

2.3 WHAT DO I NEED TO DO AFTER JOINING?

After joining, you will receive an email with a link for you to access the Gregory’s Academy teaching platform. You will then be able to access your course using the username and password created during your registration.

3. THE FUNCTIONING OF GREGORY'S ACADEMY

3.1 WHEN WILL MY COURSE BEGIN?

The courses will start at the time of your registration and you will be able to view platform videos immediately.

3.2 WHY DO THE LESSONS LAST 10 MINUTES?

The 10-minute video clips are only available through the Gregory Academy’s teaching platform and cannot be downloaded to your computer. They will appear according to the course calendar and will remain there for the duration of your subscription.

3.3 CAN I DOWNLOAD VIDEOS ON MY COMPUTER?

The 10-minute video clips are only available through the Gregory Academy’s teaching platform and cannot be downloaded to your computer. They will appear according to the course calendar and will remain there for the duration of your subscription.

3.4 DO I HAVE TO BE PRESENT DURING LIVE VIRTUAL CHOIR REHEARSALS?

No, rehearsals can be followed in real time or watched later.

3.5 WHAT HAPPENS IF I AM ABSENT FOR SEVERAL DAYS/WEEKS?

Upon your return, you will be able to view all of the videos that you have missed.

3.6 CAN I TAKE MORE THAN ONE LESSON ON THE SAME DAY?

It is possible to complete as many lessons per day as you want as long as the capsule is available online.

3.7 WHAT HAPPENS IF I MOVE TO ANOTHER CITY/ COUNTRY? CAN I CONTINUE THE LESSONS?

The lessons are available anywhere in the world, provided you have access to the Internet.

4. VIRTUAL MEETINGS

4.1 WHAT IS THE PURPOSE OF THE VIRTUAL MEETINGS?

Virtual meetings are offered to support your learning. During these meetings, you will have the opportunity to write to Gregory and ask questions related to the concepts learned in your course.

4.2 WHEN WILL THE VIRTUAL MEETINGS TAKE PLACE?

The virtual meetings schedule is available on the teaching platform.

4.3 IF I CANNOT ATTEND A VIRTUAL MEETING, CAN I GET ACCESS LATER?

Yes, these meetings are recorded and a link to access them is available on the online platform.

5. THE CONCERT

5.1 DO I HAVE TO TAKE PART IN THE CONCERT?

No, concert participation is at the discretion of each Academician.

5.2 AT THE END OF THE COURSE, WILL I PLAY A CONCERT ALONE ON STAGE WITH GREGORY?

No, you will be accompanied by other students from Gregory’s Academy.

5.3 WHEN AND WHERE WILL THE CONCERT BE HELD?

Details related to the concert will be communicated to you during the program.

6. PREREQUISITES

6.1 IS THERE A MINIMUM AGE FOR TAKING THE GREGORY’S ACADEMY COURSES?

For guitar programs, you will need to be tall enough to hold the instrument. For choral programs, you must be at least xxxx. Regarding piano lessons, we offer lessons from 5 to 114 years old!

6.2 I HAVE NEVER PLAYED A MUSICAL INSTRUMENT. CAN I JOIN?

Yes. Gregory’s Academy offers a wide range of lessons designed for people who have never played an instrument, but also for those who have taken lessons in the past, and for more experienced musicians.

6.3 I CAN’T READ MUSIC. CAN I STILL TAKE THE COURSE?

Yes. The G.P.S. method promotes learning music intuitively.

6.4 DO I NEED A MUSICAL INSTRUMENT TO JOIN GREGORY’S ACADEMY?

With the exception of the virtual choir lessons, you will need a musical instrument.

For piano lessons, you will need a keyboard or an acoustic piano with a minimum of 76 keys.

For guitar programs, you will need an acoustic, electric or classical guitar. Unfortunately, the 12-string guitar, ukulele and banjo are not suitable instruments for this kind of lesson.

6.5 WHAT COMPUTER EQUIPMENT DO I NEED TO TAKE THE COURSE?

You must have Internet access and you must have a computer, tablet or smart device with an Internet connection. Note that if you have an Apple product, you will need a version higher than IOS 9.3.5.

 

6.6 I AM NOT VERY AT EASE WITH TECHNOLOGY. CAN I STILL SIGN UP?

The platform is simple and easy to use. If you encounter technical difficulties or if you have a question related to the operation of the courses and the platform, you can contact the Gregory’s Academy team at the following email address: info@academiegregory.com.

7. PAYMENT MODES

7.1 WHAT ARE THE AVAILABLE PAYMENT MODES?

You can only pay by Visa or Mastercard credit cards.

7.2 WHAT ARE THE AVAILABLE TERMS OF PAYMENT?

You can choose to pay in two equal installments or in eight monthly installments.

8. CANCELLATION

8.1 IF THE COURSE DOES NOT MEET MY EXPECTATIONS, CAN I CANCEL MY SUBSCRIPTION?

Yes, you can cancel your subscription at any time. Once your cancellation has been processed by the Gregory’s Academy team, you will receive confirmation and your refund will be on the credit card with which you paid your subscription.

8.2 HOW WILL THE REFUND AMOUNT BE CALCULATED?

We will refund the number of days between the date of your cancellation request and the end of the period for which you paid.

8.3 IF I UNSUBSCRIBE FROM MY CLASS, WILL I HAVE ACCESS TO COMPLETE LESSONS UNTIL THE DATE I ABANDON THE COURSE?

No, when you decide to unsubscribe, you lose access to the platform and its content.