Frequently Asqued Questions

Here is a list of the most commonly asked questions. If you can’t find an answer to your question, write us at info@academiegregory.com

1. SUBSCRIPTION

1.1 WHAT IS INCLUDED IN MY SUBSCRIPTION?

Virtual meetings
Sheet music for each piece

Piano Lessons

  • 100 lessons, 10 minutes each
  • Access to the platform for a period of 17 weeks, starting from the moment you register for piano lessons
  • 8 months of free bonus access to the platform and its content after the last lesson of the course has been posted online (conditional on the piano course being paid in full)
  • The opportunity to participate in a concert with Gregory Charles and other students

Guitar Lessons

  • 230 lessons, 10 minutes each
  • Access to the platform for a period of 34 weeks, starting from the moment you register for guitar lessons
  • 18 months of free bonus access to the platform and its content after the last lesson of the course has been posted online (conditional on the guitar course being paid in full)
  • The opportunity to participate in a concert with Gregory Charles and other students
1.2 CAN I TAKE A LOOK AT A LESSON EXAMPLE AND AT THE LEARNING PLATFORM?
  • Sample piano lesson for beginners:

 

  • Sample guitar lesson for beginners:

 

  • Overview of the learning platform:

2. REGISTRATION

2.1 CAN I JOIN A PROGRAM AT ANY TIME?

Piano Lessons

Registration period is from December 5, 2022 to March 13, 2023. Courses start January 23, 2023 or on your registration date, if later.

Guitar Lessons

Registration is open at any time and you can start your first guitar lesson as soon as you have registered.

2.2 CAN I REGISTER FOR MORE THAN ONE COURSE?

Yes, depending on thow much time you wish to devote to learning the instrument.

2.3 WHAT DO I DO AFTER I REGISTER?

After your registration, you’ll receive an email containing a link that will allow you to access the Gregory Academy’s teaching platform. You can access your course using the username and password you created when you registered.

3. HOW IT WORKS

3.1 WHEN WILL MY COURSE START?

Piano Lessons

For the piano lessons, the winter semester will begin on January 23, 2023 or on your registration date, if later.

Guitar

Your guitar lesson will start as soon as your registration is completed. You’ll be able to see the contents of the platform immediately.

3.2 HOW ARE THE LESSONS DELIVERED?

Each 10-minute lesson is made available once a day (usually 6 days a week) starting at the time of your subscription.

3.3 CAN I DOWNLOAD VIDEO CLIPS ON MY COMPUTER?

Our videos are only available through the Gregory’s Academy teaching platform and cannot be downloaded onto your computer.

3.4 WHAT HAPPENS IF I'M AWAY OR SICK FOR SEVERAL DAYS OR WEEKS?

When you return, you’ll be able to view all the videos you’ve missed up until your last day of access to the course, which is listed in your account. Thanks to our free bonus access period, this shouldn’t pose a problem.

In addition, once your access period has elapsed, you’ll be able to extend it for a small fee.

3.5 CAN I TAKE MORE THAN ONE LESSON IN A DAY?

You can complete as many lessons a day as you wish, provided the videos are posted and available online.

3.6 WHAT HAPPENS IF I MOVE TO ANOTHER CITY OR COUNTRY? CAN I CONTINUE THE LESSONS? WILL I BE ABLE TO CONTINUE THE LESSONS?

Our guitar and piano lessons are available from anywhere in the world, as long as you have Internet access.

4. VIRTUAL MEETINGS

4.1 WHAT IS THE PURPOSE OF VIRTUAL MEETINGS?

The virtual meetings are designed to support of your learning of the instrument.

During these meetings, you’ll have the opportunity to write to your teacher, Gregory Charles, to ask questions about what you’ve learned in your guitar or piano lessons.

4.2 WHEN WILL THE VIRTUAL MEETINGS TAKE PLACE?

The virtual meeting shedule is available on the teaching platform, directly in your course, under the tab of the same name.

4.3 IF I CAN'T ATTEND A VIRTUAL MEETING, CAN I ACCESS IT LATER?

Yes, these meetings are recorded and accessible via a link on our platform, under Archives in the virtual meeting schedule.

5. CONCERT

5.1 DO I HAVE TO ATTEND THE CONCERT?

No. Your participation is at your own discretion.

5.2 AT THE END OF THE COURSE, WILL I PERFORM ALONE ON STAGE WITH GREGORY?

No. You’ll be joined by other Gregory’s Academy students.

5.3 WHEN AND WHERE WILL THE CONCERT TAKE PLACE?

Details about the concert will be communicated to you during the program.

6. PREREQUISITES

6.1 IS THERE A MINIMUM AGE REQUIREMENT TO TAKE LESSONS FROM GREGORY’S ACADEMY?

For the guitar lessons, you must be old enough to hold the instrument.

For the piano lessons, you can be anywhere from 7 to 114 years old.

6.2 I'VE NEVER PLAYED A MUSICAL INSTRUMENT. CAN I STILL REGISTER?

Yes, you can. Gregory’s Academy offers a wide range of courses designed for people who have never played an instrument, but also for those who have taken lessons in the past, and for more experienced musicians.

6.3 I CAN’T READ MUSIC. CAN I STILL TAKE THE LESSONS?

Yes, you can. The G.P.S. method promotes intuitive music learning.

6.4 DO I NEED A MUSICAL INSTRUMENT TO ENROLL AT THE GREGORY'S ACADEMY?

For piano lessons, you will need a keyboard or an acoustic piano with a minimum of 76 keys.

For the guitar lessons, you will need an acoustic, electric or classical guitar. Please note that 12-string guitars, ukuleles and banjos are not appropriate instruments for this type of course.

6.5 WHAT COMPUTER EQUIPMENT DO I NEED TO TAKE A PIANO LESSON OR GUITAR LESSON?

You need Internet access, as well as a computer, tablet or smart device with an Internet connection.

Here is the list of supported software or operating systems:

On Windows: Windows 10 or Windows 11 only.

On Mac: OS Catalina or more recent.

Browsers:
– Chrome: 90 or more recent (ideally always the latest version).
– Firefox: 99 or more recent (ideally always the latest version).
– Edge: only the version launched in 2020.

Android: 11.0 or more recent.
iOS: iOS 14 or more recent.

Tablets and phones: Generally, we support devices that date from 5 years or less.

Internet connection: Minimum 10 mbps.

 

6.6 I AM NOT VERY AT EASE WITH TECHNOLOGY. CAN I STILL REGISTER?

The platform is simple and easy to use. If you encounter technical difficulties or if you have a question about the how the course or the platform works, you can contact the Gregory’s Academy team at the following email address: info@academiegregory.com.

7. PAYMENT METHODS

7.1 WHAT PAYMENT METHODS ARE OFFERED?

You can only pay by Visa or MasterCard.

7.2 WHAT TERMS OF PAYMENT DO YOU OFFER?

Various options are described on the registration pages.

8. CANCELLATION

8.1 WHAT IF I FIND MY CHOSEN COURSE LEVEL IS NOT SUITABLE FOR ME?

You may switch to a more or less advanced course within the first 15 days of your registration.

8.2 IF THE COURSE DOES NOT MEET MY EXPECTATIONS, CAN I CANCEL MY SUBSCRIPTION?

Yes, you can cancel your registration to a guitar or piano lesson at any time. Once your cancellation has been processed by the Gregory’s Academy team, you’ll receive a confirmation and a refund (if applicable) on the credit card you used to pay for your registration.

8.3 HOW WILL THE REFUND AMOUNT AMOUNT BE CALCULATED?

You’ll be refunded for the number of days from the date of your cancellation request up to the end of your registration period (not including the free bonus access period).

8.4 IF I UNSUBSCRIBE FROM MY COURSE, WILL I HAVE ACCESS TO THE LESSONS I HAVE COMPLETED UP TO THE DATE OF MY WITHDRAWAL?

No, you will not. When you decide to unsubscribe, you lose access to the platform and its content.

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